Frequently Asked Questions

You can register for a demo account by completing the online form on our website. After submitting, your login credentials and $100,000 in virtual funds will be sent to your email.

Fill out the registration form on our site. Once submitted, your login details will be emailed to you. Complete verification and make a deposit to activate your account.

Start by registering a live account and upload the required documents. For "Date of Birth," enter your company’s registration date.

Once registration is completed and your documents and deposit are verified, your account will be activated immediately.

Trading begins as soon as you complete registration and fund your account.

Your login credentials were emailed to you after registration. Please check your inbox or spam folder.

Click “Forgot Password” on the login page, enter your email, and follow the reset instructions sent to your inbox.

Yes, you can open up to five accounts as per company policy.

You can use the RealMarkets MultiTerminal. Request access by emailing customer support.

Log in to the Client Area, click “Add a New Account,” then select your desired settings and submit.

A stop out happens automatically when your margin level drops to 1% to prevent negative balances.

No, leverage is fixed according to the demo account type and cannot be adjusted.

No, leverage settings are predefined based on the account type selected at registration.

Please upload a clear color copy of your passport, national ID, or driver’s license showing your photo, signature, and valid dates.

Yes, if eligible (e.g., Muslim clients), you can request a swap-free account by registering first and then contacting support.

Minimum deposit ranges based on account type:

• Micro: $5
• Standard & ECN: $250
• ECN Pro: $5,000
• VIP: $20,000

Withdrawals are processed the same working day during business hours (9 AM – 6 PM EET). Funds typically arrive within 2–4 business days depending on your provider.

Trading is available 24 hours a day, Monday 00:00 to Friday 24:00 server time (GMT+2 or GMT+3 during daylight saving).

Wednesday swaps are triple the usual rate to account for the weekend holding period (triple swap).